Implementing Florida’s New Nursing Home Quality Standards

THURSDAY, MARCH 5, 2026
10:30 a.m. - 11:30 a.m. ET/9:30 a.m. - 10:30 a.m. CT

Webinar

In 2025, the Florida legislature passed several new requirements aimed at increasing the quality of care in nursing homes through Senate Bill 2514. The Agency for Health Care Administration was tasked with adopting rules to implement those requirements. With rulemaking nearly complete, now is the time to take action to begin implementing the new requirements. This session will help administrators prepare for expanded transparency and data requirements that directly impact public reporting, financial accountability, and quality measurement. 

The session will cover:

• Patient Safety Culture Surveys
• Consumer Satisfaction Surveys
• Medical Director Certification
• Florida Health Information Exchange (HIE)
• Medicaid Quality Incentive Program Updates and Implications 

Join us for specific guidance on building compliance into daily operations, including who must conduct required surveys, deadlines for medical director certification, how to transmit your electronic health records with Florida’s Health Information Exchange, and upcoming Quality Improvement Program changes.

Presented by: Lisa Jensen, Director of Public Policy and Reimbursement | LeadingAge Southeast
Lisa Jensen has served on the Public Policy team for LeadingAge Southeast since August 2021. Her primary focus in this role is identifying and developing public policy positions and initiatives, creating analysis and guidance on regulatory changes, and supporting legislative advocacy on behalf of association members. Lisa is available to provide operational support for members and assistance on reimbursement, quality initiatives, and regulatory questions. Prior to joining LeadingAge, Lisa was employed by the Florida Agency for Health Care Administration. In her roles as Bureau Chief of Medicaid Program Finance and supervisor over Nursing Home Reimbursement, she was responsible for the fiscal planning of Florida’s Medicaid services budget and Medicaid rate setting for institutional providers including nursing homes. Lisa grew up in Lakeland and Tallahassee, Florida and has a B.S. in Economics from Florida State University. When she's not working, she enjoys yard work, hiking with her dog, and going to dive bars with her best friends. 

Registration Policy
Registration includes digital handouts and tools for each of the sessions, ONE connection to the live virtual trainings for ONE person, and instructions for receiving CE credit/attendance certificate for one person. Please note that a recording of this training is not included in the registration fee. 

Contact Hours
This program is approved for 1 hour of CE credit for nursing home administrators through the Florida Board of Nursing Home Administrators. Contact hours will be reported to CE Broker within 30 days of the program date for attendees licensed under Florida Boards. All attendees will receive a certificate reflecting hours earned for self-reporting continuing education to other boards and oversight agencies.

Scholarships
The Scott Boord Career Development Scholarship Program gives members an opportunity to attend Aging Services programs and education events for those that otherwise would be unable to participate because of financial limitations. Scholarships are awarded to members who meet certain criteria. To find the guidelines and application, please click here.

Cancellations/Refunds/Substitutions
There is a $50 administrative fee for each cancellation or refund. Substitutions will be accepted at no additional fee until registration closes. Due to costs incurred related to the program, no refunds will be issued after Tuesday, February 24, 2026. All cancellations and substitution requests must be submitted in writing to kmccloud@leadingagesoutheast.org.

Questions
For assistance with your membership status or recovering login information, please contact us at (850) 671-3700.