Regulations Include Connectedness: Become Connectedness Coordinators 

THURSDAY, MAY 14, 2026
10 a.m. - 11 a.m. ET/9 a.m. - 10 a.m. CT

Webinar

Clinical care is essential, but life in senior living communities cannot be reduced to tasks, treatments, and documentation. When connection is left to chance, residents feel it. Intentionally building an expectancy of engagement enables participation, relationship, and purpose to become the norm.

This program explores how to intentionally weave social connectedness into everyday practice, regardless of title or department. Attendees will learn how to proactively link residents with their people and create individualized plans that ensure no one drifts into isolation, along with innovative strategies to strengthen connection such as: 
•    Creating an oath against boredom
•    Creating a process for discovering what each person is famous for
•    Engaging residents in a process to collect their advice and life lessons into a Wisdom Book for current and future generations

When connectedness becomes everyone’s responsibility, caring deepens, culture transforms, and communities grow stronger. By the end of this session, attendees will understand how cultivating resident connectedness is compliance with federal regulation and for all settings, a desired standard of practice that makes a difference for all.  

Presented by
Carmen Bowman, Founder | Edu-catering

Carmen Bowman is a nationally recognized culture change consultant, coach, and trainer who helps put the focus on "living" rather than "treatment" as we age. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor also serving on the four year panel with CMS developing the new guidance to Tags 248 Activities and 249 Qualified Activity Director. As a contractor to CMS, Carmen co-developed the Artifacts of Culture Change measurement tool, authored the background papers for and facilitated both Creating Home national symposiums. She then facilitated the Task Force that developed the new Dining Practice Standards agreed upon by twelve national clinical standard setting organizations. Recently she co-authored a paper with Dr. Judah Ronch The Power of Language to Create Culture, a new book called Eliminating Alarms and Preventing Falls by Engaging the Whole Person and facilitated the first Surplus Safety Symposium. Carmen has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker and Group Practitioner. She co-founded the Colorado Culture Change Coalition, and with Action Pact has authored seven culture change workbooks plus hosts a monthly web culture change talk show called Conversations with Carmen.

Contact Hours
This program is approved for 1 hour of CE credit for nursing home administrators (NHA) and assisted living/adult residential care administrators under the Florida Board of Nursing Home Administrators and LABENFA, nurses under the Florida Board of Nursing, and social workers under the Florida Board of Clinical Social Work, Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling. Contact hours will be posted to CEBroker within 30 days of the program date for attendees licensed under the applicable Florida Boards. All attendees will receive a certificate reflecting hours earned for self-reporting continuing education.

Questions
For assistance with your membership status or recovering login information, please contact us at (850) 671-3700.