The Ins and Outs of Meal Plan Options & Challenges in Life Plan/Continuing Care Communities

A Webinar Featuring an Interactive Panel of Experts

Originally broadcast Wednesday, January 17, 2024 from 1:00pm - 2:30pm ET via Zoom

Dining is one of the top expenses for senior living providers – and for good reason. The meal plan offered is often a deciding factor for new residents when choosing a community. Why does the declining balance point or dollar plan work for some communities but not others? What are the other options? How do providers satisfy all residents while maintaining a healthy bottom line? Is tipping something to consider?

With changing resident expectations, selecting the right meal plan for your community can be a challenge. One of the most frequent complaints to FLiCRA relates to this topic. This is an opportunity to learn what others are doing to increase resident satisfaction.

In this webinar, expert panelists address dining trends and share what resonates most with residents across differing generations and lifestyles. What worked in the past does not work today, but changes risk alienating long-time residents. Learn what to consider when your community is preparing for a transition to a different meal plan or fine-tuning its plan.

Facilitators:  
Rachel Blumberg, President & CEO, Toby & Leon Cooperman Sinai Residences of Boca Raton
Mary Ellen Early, Public Policy Liaison, LeadingAge Southeast

Panelists:
Joel Anderson, President & CEO, LifeStar Living
Corey Wilsey, Regional Vice President, Sodexo Seniors  
Katie Griffith, Principal CEO, Bright Solutions
Andrew Leech, Corporate Vice President, Greystone

Learning Objectives:

• Identify which meals plans are trending now and why.
• Learn the steps to take when contemplating a transition to another meal plan or modifying an existing mean plan.
• Identify the financial considerations when selecting or modifying a meal plan.
• Understand the role of residents when selecting or modifying a meal plan.

Who should access: 
Executive staff, Director of Culinary Services, Resident Council Chair

Community residents should reach out to their management for information on dining services. This webinar is intended for providers.

Registration Fee:
LeadingAge Southeast Member: $30
Prospective Member: $50

An access link to view the recorded webinar will be sent as a downloadable attachment along with your purchase receipt. Both the receipt and access notification will be sent immediately after purchase to the email address provided during checkout.