Uncovering the Truth: Mastering Incident Investigations in Aging Services

TUESDAY, NOVEMBER 18, 2025
1 p.m. - 2 p.m. ET/12 p.m. - 1 p.m. CST

Webinar

Thorough incident investigation is critical to ensure regulatory compliance, mitigate legal risks and most of all, prioritize resident well-being. This session will equip leaders with a framework for conducting comprehensive inquiries. Attendees will learn best practices for fact-finding, root cause analysis, and developing effective prevention strategies. Gain the skills to transform incident response into a proactive, resident-centric process that safeguards the residents in your community.

Presented by
Debbie Rayburn, RN, BSHCA, LNHA

Debbie Rayburn, RN, BSHCA, LNHA, has spent over the past 3 decades in Senior Care, serving both in for-profit and not-for-profit settings. Early in her nursing career, she stumbled upon LTC “quite by accident” and fell in love with the rewarding work of serving seniors. She has worked directly in communities as Director of Nursing, Healthcare Administrator, among many other roles. Long before CMS required QAPI, Debbie became a student of continuous quality improvement methods,with a firm belief that anything can be improved by understanding systems and applying the methods that lead to sustained improvement in care and life for residents.Debbie has been in the role of VP of Operations for two prominent for-profit senior care companies in Oregon. For the past 18 years, she was the Chief Healthcare Officer at Pacific Retirement Services, overseeing healthcare in CCRCs in 7 states. She has been an adjunct professor at Southern Oregon University, authored memory care programs, written and taught C.N.A.certification programs, and has fought to highlight the unique and honored role of nurses who have chosen Gerontological nursing as their specialty. Desiring to continue the pursuit of excellence in long term care, she now provides consultative services to senior care settings and organizations.

Contact Hours
This program is approved for 1 hour of CE credit for nursing home administrators and nurses. All attendees will receive a certificate reflecting hours earned for self-reporting continuing education to applicable Boards. For assistance self-reporting hours, reach out to KLitchford@LeadingAgeSoutheast.org.

Scholarships
The Scott Boord Career Development Scholarship Program gives members an opportunity to attend Aging Services programs and education events for those that otherwise would be unable to participate because of financial limitations. Scholarships are awarded to members who meet certain criteria. To find the guidelines and application, please click here.

Cancellations/Refunds/Substitutions
There is a $50 administrative fee for each cancellation or refund. Substitutions will be accepted at no additional fee. Due to costs incurred related to the program, no refunds will be issued after Friday, November 7, 2025. All cancellations and substitution requests must be submitted in writing to kmccloud@leadingagesoutheast.org.

Questions
For assistance with your membership status or recovering login information, please contact us at (850) 671-3700.